At GREA TECHNOLOGY OÜ (https://filament.ee), we aim to deliver your 3D printing supplies quickly, safely, and affordably across Estonia and beyond.
Below you’ll find all the important information regarding shipping and delivery.
Processing Time
- Orders placed before 14:00 (EET) on business days are typically processed and shipped the same day.
- Orders placed after 14:00 or during weekends/public holidays are processed on the next business day.
Shipping Methods
- Estonia:
- Omniva Parcel Lockers – 1-2 business days
Smartpost Itella Parcel Lockers – 1-2 business daysDPD Parcel Lockers – 1-2 business daysCourier Delivery (to home/office) – 1-2 business days
- International Shipping:
We currently ship to select EU countries. Delivery times vary by destination.Shipping options and costs are displayed at checkout.
Shipping Costs
- Free shipping in Estonia for orders over €50
- Orders under €50:
- Parcel Locker: €2.95 – €3.95
- Courier: from €5.95
- International shipping costs are calculated at checkout based on location and order weight.
Order Tracking
Once your order is shipped, you will receive a tracking number by email or SMS. You can use it to monitor your delivery in real time.
Delivery Delays
While we do our best to ensure timely deliveries, delays may occasionally occur due to weather, holidays, or courier issues.
We appreciate your patience and understanding.
Damaged or Lost Packages
If your order arrives damaged or does not arrive within the estimated time, please contact our customer support within 7 days of the expected delivery date at support@filament.ee or via our Contact page.